Create call recording file and post to team channel
Create call recording file and post to team channel
Your inbound call recordings sit in the phone system, leaving you without audio for coaching or timely callbacks. Get audio and a shareable link in your training folder and team channel same day.
Overview
When call audio stays trapped in the telephony system, owners and lead managers lack the context needed for prompt follow-up and coaching. This flow saves each qualifying call to a shared folder and posts a drive link to your team channel so reviews and callbacks happen the same day.