Create buyer profiles to trigger onboarding and receipts
Create buyer profiles to trigger onboarding and receipts
Your checkout completions miss buyer profiles in messaging, delaying welcome emails and payment follow-up. Add purchasers to your messaging audience so onboarding and receipts go out same day.
Overview
When completed purchases aren't added to your messaging system, onboarding emails and receipts can be delayed and support volume rises. This workflow creates a buyer profile from every checkout and triggers onboarding and receipt messages so customers receive next steps the same day.