Create bug triage records from team channel messages
Create bug triage records from team channel messages
Your bug reports in team chat aren't recorded, so reps must copy context and links by hand. Capture messages into shared triage records so engineers and support can prioritize fixes same day.
Overview
When bug reports land in your team channel, support reps often waste time copying context and links for engineering; that delays fixes and frustrates restaurant partners. This flow captures each qualifying message into a shared triage record and links back to the original message so engineering and support can prioritize and act the same day.