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Create branded short links from help desk requests

Create branded short links from help desk requests

Branded URL requests often include invalid slashtags or full URLs, blocking automated short link creation. You get validated short links or concise rework notices so communications publish reliably.

Create branded short links from help desk requests

Overview

Support requests with malformed slashtags create manual rework and delay campus communications. This flow validates and normalizes submissions, creates the branded short link when possible, and alerts requesters and IT within minutes so links publish reliably same day.

Create branded short links from help desk requests