Create booking contact in shared address book for drivers
Create booking contact in shared address book for drivers
Your booking records often miss passenger contact details, leaving drivers without call or pickup context. It adds booking contacts to a shared address book so dispatchers can reach riders same day.
Overview
Bookings often carry passenger contact info that sits inside the booking system and isn't visible to drivers, causing missed callbacks and late pickups. This flow creates shared contacts from each booking instantly, so dispatchers and drivers can reach riders the same day and keep transfers on schedule.