Create booking contact and send confirmation SMS to team
Create booking contact and send confirmation SMS to team
Your bookings arrive without a tracked contact or prep notes, leaving support coordinators unprepared. Log the contact, notify owners, and send a confirmation text before the call.
Overview
When bookings arrive without context, support coordinators waste time and risk missed confirmations. This flow logs the contact, notifies owners, and sends a confirmation SMS within minutes so your team is prepared before the call.