Create audit record for new guide assignments table
Create audit record for new guide assignments table
Your LMS guide assignments aren’t tracked centrally, leaving support without learner training context. Capture assignment details to give agents verified training context same day.
Overview
Support teams often lack immediate visibility into which guides learners were assigned, leaving agents to chase context during tickets. This captures each assignment into a searchable audit table so support and knowledge managers can verify training context and respond confidently the same day.