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Create assignment record and update master list for cases

Create assignment record and update master list for cases

Case updates lack an assignment log, so coordinators don’t know who owns work or current case counts. It logs assignments and updates the master count so coordinators see workloads same day.

Create assignment record and update master list for cases

Overview

When case cards change without a reliable log, assignments and counts drift and coordinators scramble. This flow captures each assignment and updates your master case count so operations can rebalance workloads same day.

Create assignment record and update master list for cases