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Create approval task when ticket moves to Done

Create approval task when ticket moves to Done

Support tickets moved to Done can lack final verification, leaving outputs unvalidated and closures ambiguous. Creates a follow-up approval task so coordinators validate and close tickets that day.

Create approval task when ticket moves to Done

Overview

When tickets are marked Done without a verification step, final approvals drop out and closures stall. This flow creates an approval task instantly and tags it for QA so coordinators can validate and close tickets the same day.

Create approval task when ticket moves to Done