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Create annual Dec benefit-period support ticket each year

Create annual Dec benefit-period support ticket each year

Your annual benefit-period setup slips when a ticket isn't created, leaving coordinators without a scheduled task. This creates an assigned ticket so staff finish setup before year-end.

Create annual Dec benefit-period support ticket each year

Overview

Prevent year-end setup gaps by creating the required support ticket automatically on December 1; coordinators get a clear, assigned task and support completes the benefit-period setup before the new year. This converts an ad-hoc chore into a scheduled handoff, reducing last-minute escalations ahead of year-end.

Create annual Dec benefit-period support ticket each year