Create and update loyalty contacts from new bookings
Create and update loyalty contacts from new bookings
Your bookings arrive without loyalty profiles, leaving guest rewards and follow-ups inconsistent. Ensure contacts are created or updated so rewards and outreach are accurate same day.
Overview
When bookings lack loyalty profiles, rewards are missed and follow-up lists are inaccurate. This workflow turns every booking with an email into a loyalty contact and refreshes booking totals, so program managers can run targeted campaigns and issue rewards same day.