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Create and send purchase-intent message to event customers

Create and send purchase-intent message to event customers

Your purchase intents sometimes lack phone contacts, leaving coordinators unable to confirm attendees. The workflow sends a tailored customer message so coordinators can follow up same day.

Create and send purchase-intent message to event customers

Overview

When purchase intents arrive without contact context, coordinators scramble to confirm attendees and prepare logistics. This flow captures the intent, enriches it with event context, and delivers a templated customer message so coordinators can respond and resolve follow-ups same day.

Create and send purchase-intent message to event customers