Create and assign customer setup tasks from new requests
Create and assign customer setup tasks from new requests
Setup requests often lack an owner or requester contact, stalling onboarding and risking missed SLAs. Assigning the requester and completing the assignment lets coordinators start same day.
Overview
If setup requests reach your team without requester contact or a clear owner, coordinators waste time hunting for context. This flow captures requester contact and closes the internal assignment step so onboarding coordinators have ownership and can start same day.