Create admissions ticket from web inquiry for students

Your admissions web submissions often arrive untriaged, so applicant inquiries pile up and outreach is delayed. Benefit: routed tickets let admissions staff respond same day.

Overview

Manual intake of admissions inquiries creates slow response times and missed opportunities near application deadlines. This workflow converts each web submission into a routed helpdesk ticket, letting admissions staff triage and respond same day to prospective students.