Create administrative fee and knowledge link on project
Create administrative fee and knowledge link on project
Your new case records often lack the knowledgebase link and an admin fee entry, delaying billing. This adds the knowledgebase link and logs the admin fee within minutes.
Overview
When new cases open without a consistent knowledge link or fee, billing reconciliation and onboarding slow down. This flow ensures each new case gets the canonical knowledge link and an expense line so project managers and billing can act on complete records within minutes.