Create account invites and notify requesters via email
Create account invites and notify requesters via email
Your support inbox accumulates account requests from users without portal access, delaying ticket creation and follow-up. It issues invites and notifies requesters so staff can onboard them same day.
Overview
Incoming support emails from unauthenticated users often block ticket creation and slow response. This flow verifies sender status, issues portal invites where appropriate, and sends clear recipient emails so help desk coordinators can onboard requesters same day.