Create a support ticket from new booking details

Your bookings arrive without a support record, leaving agents without guest context for prep. It creates a support record with booking details so agents can confirm or escalate same day.

Overview

When front‑end bookings arrive without context, support agents lack the details needed to prepare and confirm, causing delays and unhappy guests. This flow converts each booking into a structured support record with key details within minutes, so agents can confirm or escalate same day.