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Create a support case from each new public review

Create a support case from each new public review

Your public reviews arrive untracked, leaving support without structured records to triage local reputation issues. Capture reviews as CRM cases so agents can prioritize and reply the same day.

Create a support case from each new public review

Overview

Untracked reviews create gaps in support triage and local reputation control. This flow turns every new public review into a structured CRM case with owner assignment, so agents see and act on issues the same day.

Create a support case from each new public review