Create a pause ticket from program pause events
Create a pause ticket from program pause events
You get program pause events with no remediation workflow, leaving paused campaigns untriaged and delivery stalled. Create a ticket, log the event, and notify coordinators for same-day remediation.
Overview
When your platform flags a program as paused, coordinators need a clear, trackable remediation path instead of ad hoc handling. This flow creates a ticket, appends an audit row, and alerts the right people so pause issues are addressed same day.