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Create 15-minute pre and post buffers for meetings

Create 15-minute pre and post buffers for meetings

Your hosted support meetings lack prep and wrap time, leaving agents rushed. Add 15-minute pre/post buffers so agents finish notes and prepare ahead of the next shift.

Create 15-minute pre and post buffers for meetings

Overview

Back-to-back support calls burn agent capacity and leave follow-ups incomplete. This flow inserts 15-minute pre and post meeting blocks automatically after event changes so agents get prep and wrap time and finish notes before the next shift.

Create 15-minute pre and post buffers for meetings