COO: keep contact appointments updated and accurate for ops

COOs at building materials firms lose coordination when appointment updates scatter, causing crew conflicts. This writes formatted appointment date/time to contacts so ops see the right schedule.

Overview

Missed or conflicting appointments force field crews into reactive firefighting and delay deliveries. This workflow ensures every contact record holds the latest formatted appointment date and time, removing scheduling guesswork and giving ops a single source of truth. The result is fewer visit mix-ups and cleaner handoffs between dispatch and field teams.

Notable Features

Format appointment date and time
Write updates to contact records
Notify ops staff on changes