Close support case when review submission is deleted
Close support case when review submission is deleted
Your support cases lose context when external reviews are deleted, leaving owners unsure to close. Closed status and a published note reflect deletion so support ops see final state within minutes.
Overview
When an external review is removed, phantom open cases can clog your support queue and trigger unnecessary escalations. This flow updates case status and posts a published comment so your support ops team sees the final state and can move on within minutes.