Close case when onboarding checklist finishes for site

Your onboarding checklists finish without updating the linked support case, leaving cases mislabeled and blocking timely closure. This yields accurate case state within minutes.

Overview

Reduce manual ticket work and accidental reopenings by aligning onboarding completions with ticket state. This gives your support operations and account managers an accurate case view within minutes, improving closure rates and handoffs ahead of SLA checkpoints.