Capture first-call and compute response time for leads now

Lead records miss first-call timestamps, leaving brokers and accounting blind to outreach speed. Teams can reconcile outreach quickly and review response speed before billing.

Overview

Missing first-call timestamps creates blind spots in outreach tracking and slows reconciliation for billing; this flow captures the initial call time and publishes a hours-to-contact metric automatically. Brokers and accounting can review response performance and complete reconciliations ahead of the next billing run.