Capture DSAR requests and preserve evidence for support teams
Capture DSAR requests and preserve evidence for support teams
Support agents miss DSARs in ticket updates, risking compliance gaps and lost attachments. It creates a tracked DSAR record and preserves attachments so privacy can acknowledge and start review.
Overview
Missed or untracked DSARs expose support agents and compliance teams to audit risk and lost evidence. This workflow logs each DSAR and preserves attachments so privacy and compliance can acknowledge requests and start review, reducing evidence loss and response delays.
Notable Features
- Create tracked DSAR case
- Attach ticket files to case
- Notify privacy and compliance owners