Capture customer reviews via messaging for business owners

Business owners miss fresh reviews when post-service requests go unsent, hurting marketing. This workflow sends review requests via messaging so customers are contacted while experience is fresh.

Overview

Missed post-service review requests erode marketing momentum for business owners. This workflow converts webhook events into timely review-request messages and logs responses, ensuring customers are contacted while the experience is fresh and eliminating missed follow-ups.

Notable Features

Send review requests via messaging
Format phone numbers for delivery
Log sends and track replies