Call multiple on-call contacts when alert email arrives
Call multiple on-call contacts when alert email arrives
Your critical alert emails can arrive without audible paging, leaving incidents unacknowledged and triage delayed. Calls go to on-call contacts so responders begin action within minutes.
Overview
When alert emails fail to wake responders, incidents go unacknowledged and SLAs stretch. This workflow converts inbound alert emails into immediate voice calls to your on-call contacts, ensuring responders hear the signal and begin triage within minutes.