Calculate and update company average time to close

You lack accurate company ticket averages when monthly sums and counts remain separate in CRM, causing SLA reports to misrepresent performance. The nightly run writes an average to each company record.

Overview

Stale or buried ticket aggregates make SLA reporting and executive reviews unreliable; your teams need one trusted per-company metric. This nightly job computes and writes average time-to-close to each company record so customer success and reporting see accurate metrics by morning.