Create work item in Azure DevOps, and update Salesforce case with link
Create work item in Azure DevOps, and update Salesforce case with link
Create a work item in Azure DevOps when a support case in Salesforce is escalated, and update the original case with a link to the new work item. This ensures faster resolution and better tracking of support issues.
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Overview
Create a work item in Azure DevOps when a support case in Salesforce is escalated, and update the original case with a link to the new work item. This ensures faster resolution and better tracking of support issues.