Business owners: keep ops informed when techs mark on my way
Business owners: keep ops informed when techs mark on my way
Business owners watch dispatchers miss technicians' on-my-way updates, causing scheduling chaos and missed customer notices. Arrival alerts notify dispatch and office staff so customers get timely arrival info.
Overview
Missed 'on my way' alerts create schedule chaos and frustrate customers while dispatchers scramble for updates. This workflow delivers arrival alerts directly to dispatch and office staff, improving field visibility so response times drop dramatically and customer notifications stay consistent.
Notable Features
- Send instant arrival notifications
- Format arrival times for clarity
- Route alerts to dispatch and customer service