Broadcast media sales ops prevent dispatching cancelled work orders
Broadcast media sales ops prevent dispatching cancelled work orders
Sales ops at broadcast media risk accidental dispatches and billing from cancelled work orders. It clears scheduling and marks substatus to prevent dispatching or billing.
Overview
Cancelled work orders silently showing as scheduled cause unnecessary dispatches and billing headaches for broadcast media sales ops. This workflow enforces a cancellation substatus and clears scheduling fields so sales reps and ops always see the true order state, reducing billing disputes and preventing needless field dispatches.
Notable Features
- Update work order substatus
- Clear schedule and timing fields
- Notify sales reps and ops