Notify team members in Slack when chat session is pending for too long

Notify your team members in Slack when a chat session has been pending for a specified duration, ensuring timely follow-up on customer interactions and improving response rates.

Zap details:

Overview

Notify your team members in Slack when a chat session has been pending for a specified duration, ensuring timely follow-up on customer interactions and improving response rates.

Notify team members in Slack when chat session is pending for too long