Create new ticket from closed ticket reply, and add note to original ticket in Freshdesk
Create new ticket from closed ticket reply, and add note to original ticket in Freshdesk
Create new tickets from closed ticket replies and add notes to the original ticket in Freshdesk. This process improves ticket management and enhances customer support efficiency.
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Overview
Create new tickets from closed ticket replies and add notes to the original ticket in Freshdesk. This process improves ticket management and enhances customer support efficiency.