Attorneys: get notified when assigned client messages arrive

Attorneys miss assigned client messages, causing delayed replies and frustrated clients. Instant internal alerts notify the assigned attorney so they can respond quickly and prevent escalation.

Overview

Assigned client messages that sit unread put attorney relationships and matter timelines at risk. This workflow routes every assigned message into an internal alert and updates the case file, eliminating missed follow-ups and keeping client communications timely. Expect faster response times and far fewer escalation risks.

Notable Features

Notify assigned attorney instantly
Attach original message and context
Create assignment entry in case file