Attach ticket ID and update booking, then notify team
Attach ticket ID and update booking, then notify team
Your booking sheet lacks ticket links and updated status, forcing coordinators to copy context manually. It attaches ticket IDs, updates status, and notifies the team so bookings are actioned same day.
Overview
Stale booking rows force coordinators to copy tickets and hunt for context, slowing responses. This flow appends ticket IDs to booking rows, updates status and posts a team message so bookings are actioned same day.