Attach community and note to contact from website form
Attach community and note to contact from website form
Your website forms arrive without community context, leaving inquiries unlinked. It enriches contacts with the matched community and logs the message so reps can respond within minutes.
Overview
Form inquiries without community context slow response and cause ownership confusion. This flow enriches the contact with the matched community and logs the submitter's message so community managers have complete context and can reply within minutes.