Attach assessment link to ticket and log row
Attach assessment link to ticket and log row
Your assessment submissions reach tickets without a usable link, leaving agents without job context. It posts the assessment URL to the ticket and logs an audit row so agents can act same day.
Overview
Translation assessment submissions often land in tickets without an accessible link, forcing agents to chase context and slowing resolution. This flow attaches a short assessment URL to the ticket and logs an audit row so agents can act on assessments same day.