Associate NPS responder to ticket record and create contact

Your NPS candidate tickets often lack a linked contact, forcing recruiters to search manually and delaying follow-up. Contacts are created and attached so teams can follow up same day.

Overview

Candidate NPS replies often land on tickets without a linked contact, which forces recruiters into manual lookups and slows outreach. This flow finds or creates the responder contact and attaches it to the ticket, giving recruiting coordinators the context to follow up same day.