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Assign unassigned support emails to the project manager

Assign unassigned support emails to the project manager

Unassigned support emails leave project context missing and field teams waiting. This assigns each conversation to its project manager so owners can respond within minutes.

Assign unassigned support emails to the project manager

Overview

Unowned support emails slow dispatch and leave installers without project context, risking delays to site visits. This flow routes each unassigned conversation to the customer’s project manager so dispatch and support get clear ownership and can reply within minutes.

Assign unassigned support emails to the project manager