Assign new triage issues to the configured on-call engineer
Assign new triage issues to the configured on-call engineer
Your security triage issues arrive unassigned, leaving responders unsure and incidents untriaged. Assigning ownership to the current on-call engineer gets investigation started within SLA.
Overview
Unassigned triage issues slow response and create ambiguity during incidents. This flow routes every new triage item to the on-call engineer automatically, so program managers and responders gain ownership and investigations start within minutes.