Assign field techs when jobs need attention fast
Assign field techs when jobs need attention fast
Your jobs marked as needing attention sit unassigned and delay field response and parts scheduling. It assigns suitable technicians so work is actionable the same day.
Overview
When jobs are flagged needing attention, dispatch coordinators often spend time manually selecting technicians, delaying fixes and parts orders. This flow routes the right tech and updates the job record automatically so dispatch has staffed jobs the same day and weekend backlog is reduced.