Assign canceled subscribers to exit list and remove active
Assign canceled subscribers to exit list and remove active
Cancellation webhooks aren't updating lists, so canceled contacts keep getting campaigns. Move cancellations to the exit list and remove active tags before your next campaign.
Overview
When cancellation notices don't update lists, campaign managers keep emailing churned contacts and list hygiene breaks. This flow captures each cancellation, moves the contact to a cancelled audience, and removes active status within minutes so your next campaign only targets engaged subscribers.