Archive closed customer threads from webhook events now
Archive closed customer threads from webhook events now
Your resolved investor and founder threads pile up, leaving agents hunting closed conversations. Archive resolved threads automatically so agents and ops keep inboxes focused within minutes.
Overview
Unresolved closed messages create noisy inboxes and slow response to active investor and founder requests; operations teams spend time cleaning queues. This flow auto-archives threads when a resolution event arrives, freeing agents to focus on live client issues and trimming inbox volume within minutes.