Apply selected specialty to learner CRM record on submission
Apply selected specialty to learner CRM record on submission
Your specialisation form responses arrive without CRM linkage, leaving learner profiles incomplete and delaying access. It updates CRM records and notifies Student Care so access is granted same day.
Overview
When learners choose a specialisation, that choice should appear in the CRM immediately so Student Care can act without manual handoffs. This flow eliminates error-prone updates and enables access provisioning the same day, reducing delays and manual follow-up.