Apply conversation owner to support record for coordinators

Your conversation assignments aren't mirrored to the tracking record, leaving triage unclear and reports out of date. The owner field is populated so coordinators can triage and report same day.

Overview

Conversation rules often assign owners but that change never reaches the support tracking database, which fragments triage and reporting. This flow captures the assignee and writes it back to the support record so coordinators can act and report accurately the same day.