Alert product managers and owners on new known-issues posts

Product managers miss known-issues posts buried in feeds, causing delayed triage and unresolved bugs. Automated alerts post in the correct channel and mention the owner so engineers begin triage sooner.

Alert product managers and owners on new known-issues posts

Overview

Unnoticed known-issues posts leave product managers and engineers triaging late and bugs unresolved. This workflow pushes each known-issue into the right channel and pings the designated owner so engineers begin triage sooner, eliminating missed visibility and shortening handoffs.

Notable Features

  • Mention designated owner in channel
  • Post issue details with content link
  • Trigger triage workflow or ticket

Alert product managers and owners on new known-issues posts