Advance two-week support tickets to next reminder status

Your tickets stuck at the first-call stage miss follow-up windows and delay engineering handoffs. Move them to the next reminder stage so owners can act before the next release cycle.

Overview

Tickets that linger in the initial review stage create ambiguous ownership and delay engineering work. This workflow advances aged tickets into the next reminder stage every day so owners receive a clear follow-up cue and issues are actionable before the next release cycle.