Add ticket context to updated support sheet row

Support sheet rows lack ticket links and assignee context, forcing agents to search the helpdesk and delaying replies. Rows are enriched with ticket links and assignee info for immediate triage.

Overview

When spreadsheet rows lack ticket context, agents waste time switching tools and triage slows. This flow enriches rows with ticket links, assignee names, and status so agents get triage-ready context within minutes. The result is faster response and fewer manual lookups for support ops.