Add SMS enrollment replies to sales pipeline for follow-up
Add SMS enrollment replies to sales pipeline for follow-up
Untracked SMS replies from prospective families delay enrollment and leave coordinators without context. Route replies into your enrollment pipeline so coordinators can respond the same day.
Overview
When families text enrollment interest, coordinators need context fast or bookings slip away. This flow captures those SMS replies, advances the contact into your enrollment automation, and alerts coordinators so they can secure spots the same day.