Add resent course email engagement to contact record

Your resent course emails are not logged on contact records, so program coordinators lack outreach context and may miss delegate form prompts. It ensures timely follow-up before the course.

Overview

When resent course emails aren’t logged, program coordinators lose outreach visibility and delegates can slip through without completing required forms. This captures each resent email as an engagement on the contact so marketing ops gets real-time context and follow-ups happen same day.